What is a reasonable time to resolve an issue?

DSPFIL and wide screen - Command Line error been unresolved for decades

Today, I experienced a bug whilst building a wide screen definition in 2E.  The build was okay but when I went to use it (in the 2E device design editor), I was getting some low-level errors.

Upon googling the error, I came across this ticket which gave a few workarounds, one of which I implemented.

The given workarounds were:-

1. Set the screen footer to 25 as per the screen print. 
   
2. Set the subfile page size for consuming functions explicitly.  I am assuming they mean…
   
3. Override the YSFLEND model value to *PLUS and not *TEXT or override it in the consuming function via F7=Function Options
   
   
   
   

All of these appear to be perfectly good reasons to postpone fixing this issue up until now, viewpoint clearly supported by the product owners I am guessing...

Reason being.....

• many use the + for subfile,  
• many also forget to move the command line down to row 26 anyhow when creating and generating wide screens (they leave it at 23) and then wonder why they have a 3 row gap at the bottom of their screens 😊
• Many don't use Wide screens by default and probably only 2 or 3% if any have been implemented.

However, Is it okay though, that 15 years after it was raised, it is still an issue…..?

Thanks for reading the

Synon 2E and Plex Emporium by Lee Dare (A developer blog). 

Lee.

p.s. as of 2026, this will be 22 years now......